Severe dental pain
Persistent pain, strong sensitivity, pain when biting or discomfort that keeps you awake.
English-speaking dentist in Puerto Morelos
Need an emergency dentist?
Dental pain, swelling, a broken tooth or a lost restoration should not go without evaluation. Tell us what happened and we will look for the earliest available appointment.
✓ Puerto Morelos, Quintana Roo
✓ Care in English and Spanish
✓ Professional clinical evaluation
Care coordinated by Dr. Andrea Chávez Laurent, DDS (UANL).
When to contact us
Situations that should be evaluated promptly
The cause and treatment can only be confirmed after an evaluation. These are common reasons to request priority dental care.
Swelling or infection
Swelling of the gum or face, a bad taste, drainage or fever associated with dental pain.
Broken or injured tooth
A fracture, loose tooth or knocked-out tooth after a fall, impact or accident.
Lost crown or filling
A crown, inlay, bridge or filling that has become loose or fallen out.
Bleeding or soft-tissue injury
Persistent bleeding, an injury to the gum, tongue or cheek, or unexpected discomfort after a procedure.
Unexpected concern
If you are unsure whether it can wait, describe your symptoms and we will guide you on the next step.
A simple process
What to do now
1
Tell us what happened
Message us on WhatsApp or complete the form. If there was an injury, tell us when it happened.
2
Receive guidance
Our team will review your message and explain availability and the best way to come in.
3
Clinical evaluation
The dentist will evaluate the cause and explain your options before any treatment is performed.
Immediate medical attention
Do not wait for a WhatsApp reply if symptoms are severe
Go to an emergency department or call 911 if you have difficulty breathing or swallowing, swelling spreading toward the neck or eye, uncontrolled bleeding, loss of consciousness, or major facial trauma.
Aurum Dental
Request an urgent evaluation
Leave a contact method and a short description. We will reply during business hours.
- Phone and WhatsApp:
+52 998 205 3536 - Location:
Plaza Manglar, Calle José María Morelos, Mz. 2, Local 1, Puerto Morelos - Hours:
Monday–Friday, 9:00–18:00
Saturday, 10:00–14:00
Frequently asked questions
Before your visit
Can I be seen the same day?
We will look for the earliest available appointment during business hours. Same-day availability depends on the schedule and the type of emergency, so please contact us before coming in.
Can you diagnose me through WhatsApp?
We can guide you on the next step, but a diagnosis requires a clinical evaluation and, when needed, diagnostic imaging.
What should I do if a tooth was knocked out?
This is time-sensitive. Hold the tooth by the crown, avoid touching the root, do not scrub it and seek dental care immediately. If there is major facial trauma, go to an emergency department.
Do you treat travelers and foreign residents?
Yes. Our team provides care in English and Spanish in Puerto Morelos, Quintana Roo.